An unnamed paramedic was called to Oakdale Drive by Lauren Valentine in October 2008. Lauren's best friend Newt - who had been diagnosed with schizophrenia - told Lauren that he had witnessed Niall Rafferty kidnapping Jacqui McQueen as well as the supposedly deceased Jack Osborne. Lauren did not believe Newt and thought that he may have been seeing things. Newt's foster mother Frankie Osborne arrived and attempted to stop Newt from going in the ambulance, but Newt left with the paramedic when Frankie lied about Jack being dead.