Ms. Clement was a therapist, who Darren Osborne had arranged to speak to after being diagnosed with depression. In July 2020, Ms. Clements contacted Darren to tell him that he needed to stop cancelling their sessions. A few days later, Darren contacted Ms. Clements and told her about the reaction from his girlfriend Mandy Richardson, and how everyone else he knew had begun treating him differently. Ms. Clements then arranged for Darren to speak to her again in the following weeks.