Louise was the roommate of Ruth Osborne's schoolfriend Sam Marsden, and the manager of a clothing store. Louise's mother was killed in a car accident and her father Bob became an alcoholic, so Louise ended up having to grow up quickly at a young age. Louise was unlucky in love: she first became attracted to co-worker Ritchie, but her supposed friend Tara won him over. She then dated Lewis Richardson, but struggled when he became self-destructive and they also split.