Courtney is the cousin of Cameron Campbell and his brother Lockie, and she arrives in the village searching for Lockie following his disappearance.
Courtney is first seen inside Esther's Magic Bean where Sally St. Claire gets caught on Courtney's wheelchair. Sally politely asks Courtney to move, but she has headphones on and can't hear her. Sally taps Courtney on the shoulder, to which Courtney reacts very rudely to this. Sally notices Courtney is looking at Hollyoaks High School, and asks what she's doing. Sally reveals she is the headteacher there, and leaves.
- 2016-2019: Courtney dances at The Loft with Tegan and Leela.
- 2019-: Courtney dances at The Loft by herself.