Until 1996, the flat was occupied by the Andersen family. Greg and Jane's niece Ruth Osborne moved in with the family whilst studying at the nearby Riverbank College. After Natasha Andersen died from an ecstacy overdose after her drink was spiked, the Andersens moved to the United States, selling the pub to Ruth's parents Jack and Celia Osborne. Jack and Celia moved in with Ruth and their son Darren.
After Jack's infidelity with Ruth's friend Dawn Cunningham was revealed, Celia took Darren and moved to the United States. After the divorce from Celia, Jack fell in love with barmaid Jill Patrick and invited her family to move in. Despite Ruth not getting along with the Patrick family, Jack and Jill later married. Darren later returned to living with Jack in 1999 after getting into trouble, and clashed on several occasions with Jill's children; Gina, Kate and Sol. Sol was later kicked out of the house after several intense clashes with Jack, but later moved back in with his girlfriend Jess Holt. Jill later died from a brain tumour and Jess's pimp Steve ended up setting fire to The Dog in the Pond, also gutting 1 Stockton Lane. The pub and flat were rebuilt, whilst Sol and Jess fled the village after pushing Steve from a balcony, and Gina left to work at an orphanage in China.
Darren later returned to Celia in 2000 after turning the village against him. After the death of his brother Theo, Jack allowed a homeless Norman Sankofa to move in with the family. Darren later returned, and Jack's niece Natalie Osborne also moved in whilst studying at Hollyoaks Community College. Norman later left to become a police officer (inspired by Jack), and Natalie was later sent back to Scotland after Jack tired of her poor behaviour.
- Celia Osborne (1996-1997)
- Darren Osborne (1996-1997, 1999-2000, 2003-2008, 2011-2015)
- Jack Osborne (1996-2008, 2011-2015)
- Ruth Osborne (1996-2001, 2003-2004)
- Gina Patrick (1997-2001)
- Jill Osborne (1997-2000)
- Kate Patrick (1997-1999, 2000)
- Sol Patrick (1997-2001)
- Jess Holt (2000-2001)
- Norman Sankofa (2003-2004)
- Natalie Osborne (2003-2004)
- Craig Dean (2004-2007)
- Debbie Dean (2004)
- Frankie Osborne (2004-2008, 2011-2015)
- Jake Dean (2004-2005)
- Steph Dean (2004-2008)
- The postcode is CH12 6LA.